Adult Education Support Specialist (Transition ESOL)

Position Information-Job Vacancy

Position Information

Position Title Adult Education Support Specialist (Transition ESOL)
Position Type Staff
Full Time or Part Time Part Time
Fixed Term/Tenure Track (Faculty Only)
Department Adult Education
FLSA Non-Exempt
Grade 9
Salary Range
Hiring Salary Range $26.00 / Hour
Union/Non Union Non Union
Job Description Summary
Responsible for the intake, advising, registration, assessment and placement of current or potential students. Collecting and reporting student data in support of the data and assessment policies, procedures and requirements of the English for Refugees and Asylees Program (ERA)

This position is an on-call continuous hire.
Minimum Qualifications
EDUCATION AND EXPERIENCE
  • High school diploma, GED, or equivalent required
  • Five years of job-related experience required
Criteria
CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV is required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES
  • Attend ongoing standardized assessment and/or student data collection/entry trainings as approved the ERA Program.
  • Administer and proctor those standardized assessment instruments, paper and/or online, to new and prospective students including oral, listening, reading, writing and/or math assessments.
  • Maintain ongoing knowledge and familiarity of those approved standardized student assessment and data instruments.
  • Proficient in Excel including data entry, spreadsheet modification, familiarity and understanding of formulas.
  • Ensure accuracy of data collection
  • Maintain familiarity with program policies and procedures to ensure uniform enforcement at all instructional sites.
  • Verify and ensure the accuracy and completion of the entry of student data into spreadsheets and/or database
  • Monitor paper data during intake/entry and flag problems.
  • Communicate and collaborate with the ERA program office.
  • Maintain thorough knowledge of the Program’s rules, procedures, processes and other related programs in order to accurately respond to students’ questions
  • Screen students for eligibility according to ERA requirements
  • Assist students in the completion of the Program’s enrollment form.
  • Deliver Program’s orientation to prospective students.
  • Advise students on all appropriate class and educational options available based on the outcome of their assessment(s) in order to meet their needs, goals, and preferences.
  • Provide referrals to students to appropriate related programs and partnerships.
  • Provide a consistent, warm and welcoming approach to the reception of all students.
  • Possess cultural sensitivity to meet the diverse needs of adult learners in the multicultural community.
  • Act as a resource for the ERA community through the collection and collating of resources available from partner organizations.
  • Perform other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES
  • Organizational, project management, time management, and customer service skills.
  • Ability to communicate and work effectively with students and potential students from diverse cultures and backgrounds
  • Ability to walk and stand extended periods of time, while supporting assessment staff during peak testing periods.
  • Ability to develop and maintain cordial, cooperative working relationships
  • Good oral and written communications skills
  • Proficiency with Microsoft Office and general aptitude for computer software and technology
  • Strong customer service skills
Job Requirements
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.
OTHER REQUIREMENTS
  • Ability to communicate effectively in spoken and written standard English.
  • As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
  • A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.
Is Background Check Required? Yes
Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? No
Posting Detail Information

Posting Number PGCC40711/12 GFF4
Open Date 01/28/2025
Close Date
Open Until Filled No
Background Check Statement
Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.
Special Instructions to Applicants
Application Status: you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a High School diploma, GED, or equivalent?
    • Yes
    • No
  2. * Do you have five years of job related experience?
    • Yes
    • No
  3. * Do you now or in the future require visa sponsorship to continue working in the United States? As required by the 1986 Immigration Act, candidates must present acceptable documentation showing that they are a U.S. Citizen or a resident authorized to work in the U.S.
    • Yes
    • No
  4. * How did you hear about this employment opportunity?
    • HERC
    • HigherEd Jobs
    • Hispanic Outlook
    • Indeed
    • Personal Referral
    • PGCC Website
    • Social Media (LinkedIn, Twitter, Facebook)
    • The Chronicle of Higher Ed
    • The Washington Post
    • Other: Please indicate below
    • Educause
  5. How did you hear about this employment opportunity? If you selected "Other" please indicate source:

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Other