Office Associate II

Position Information-Job Vacancy

Position Information

Position Title Office Associate II
Position Type Staff
Full Time or Part Time Full Time
Fixed Term/Tenure Track (Faculty Only)
Department Student Support and Trio Programs
FLSA Non-Exempt
Grade 5
Salary Range
Hiring Salary Range $31,785 - $34,964 / Annually
Union/Non Union Non Union
Job Description Summary
Performs general clerical/office activities to assist administrative and/or professional personnel. Incumbents interact with the general public by providing information and assistance as it relates to the department’s activities/services, rules and regulations. Work in reoccurring and incumbents are required to select the guidelines and reference that apply to the specific activity. New assignments are given with specific instructions and are not significantly different in nature or procedure from current and/or past assignments.
Minimum Qualifications
EDUCATION AND EXPERIENCE
  • High school diploma, GED, or equivalent required.
  • One-year of related experience or required course work/certification.
Criteria
CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES
  • Greets visitors and answers phones; directs person(s) to the appropriate personnel and/or takes message. Provides standard information regarding department procedures, policies, services, etc. upon request.
  • Enters statistical and narrative data into computer files according to established procedures and generates standard lists and reports as required.
  • Opens, sorts and distributes mail to appropriate personnel.
  • Provides customer services by providing forms/applications and answering routine questions regarding departmental programs and services.
  • Prepare files including organizing and assembling required documents and preparing and affixing appropriate labels.
  • Assist in scheduling meetings and appointments for department personnel and in maintaining appointment and or/ facilities calendars.
  • Types various materials including correspondence, reports, etc.; checks for accuracy and completeness; prepares for printing and distributes.
  • Files documents, forms correspondence, etc., according to established filing system.
  • Gathers, complies and/or review data to ensure completeness and accuracy. May prepare standard recurring reports.
  • Enters applications for admissions in the selected database system or any other related record keeping platform(s).
  • Enters credit and continuing education registrations where applicable.
  • Perform related work as required.

KNOWLEDGE, SKILLS AND ABILITIES
  • Knowledge of general clerical/office practices and procedures including basic office workflow procedures.
  • Knowledge of data processing methods, information storage and retrieval techniques.
  • Skills in clerical/office functions such as typing/data entry, filing, answering telephones.
  • Skills in operation of basic office equipment and machines, computer terminal, typewriter, copy machines, adding machines, etc.
  • Skills in basic mathematical computations.
  • Skills in the use of computer hardware and applicable computer software.
  • Skills in communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and receive work direction.
Job Requirements
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.
OTHER REQUIREMENTS
  • Ability to communicate effectively in spoken and written standard English.
  • As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
  • A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.
Is Background Check Required? Yes
Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? No
Posting Detail Information

Posting Number PGCC40911/12 GFF4
Open Date 05/06/2025
Close Date 05/20/2025
Open Until Filled No
Background Check Statement
Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.
Special Instructions to Applicants
Application Status: you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a High School diploma, GED, or equivalent?
    • Yes
    • No
  2. * Do you have one year of related experience or required course work/certification?
    • Yes
    • No
  3. * Do you now or in the future require visa sponsorship to continue working in the United States? As required by the 1986 Immigration Act, candidates must present acceptable documentation showing that they are a U.S. Citizen or a resident authorized to work in the U.S.
    • Yes
    • No
  4. * How did you hear about this employment opportunity?
    • HERC
    • HigherEd Jobs
    • Hispanic Outlook
    • Indeed
    • Personal Referral
    • PGCC Website
    • Social Media (LinkedIn, Twitter, Facebook)
    • The Chronicle of Higher Ed
    • The Washington Post
    • Other: Please indicate below
    • Educause
  5. How did you hear about this employment opportunity? If you selected "Other" please indicate source:

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Other