Skip to Main Content

Public Service Aide

Please see Special Instructions for more details.

This position offers a comprehensive benefits package, including paid time off, paid holidays, retirement plans, and health and welfare coverage.

Application Status; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Job Vacancy Announcement

Position Information

Position Title Public Service Aide
Position Type Staff
Department College Police and Emergency Management
FLSA Non-Exempt
Union/Non Union Union
Full Time or Part Time Full Time
Grade 5
Salary Range
Hiring Salary Range $31,785-$34,964 Annually
Fixed Term/Tenure Track (Faculty Only)
Regular or Temporary Regular
Job Description Summary
Responsible for performing a variety of routine field and clerical work in support of non-criminal police functions associated with campus police operations.
Minimum Qualifications
EDUCATION AND EXPERIENCE
  • High School Diploma.
  • Valid driver’s license with no more than two current points (must be able to qualify for college insurance coverage).
  • 6 months of related experience which involved basic clerical/office skills and interaction with the public or required course work/certification.
Criteria
CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES
  • Answers routine inquiries from the general public and makes proper dispositions or directs them to proper authorities.
  • Handles non-emergency calls and priority calls for service.
  • Other duties as assigned, including the extension centers
  • Retrieves and inputs data into the computer terminal.
  • Indexes and codes a variety of records
  • Performs data entry and distribution of student parking permits.
  • Provides general clerical support to various administrative functions using a typewriter and word processor.
  • Operates the police substation.
  • Maintains forms and office supplies at police substation and orders when necessary.
  • Distributes crime prevention materials.
  • Opens and secures offices and classrooms as required.
  • Transports reports and other paperwork to various locations on campus, and to off-site extension centers.
  • Escorts faculty, staff, and students to their vehicles.
  • Issues parking citations for violations of college parking regulations.
  • Advises the general public on parking regulations.
  • Performs special uniformed security details as required.
  • Assists in special traffic control.
  • Provides relief police dispatching duties as needed.
  • Performs related work as required.


KNOWLEDGE, SKILLS AND ABILITIES
  • Ability to interact with the public at all levels
  • Ability to interpret rules, regulations and policies
  • Ability to work with minimum supervision
  • Ability to use communications equipment
  • Ability to effectively communicate in spoken and written standard English
  • Ability to successfully complete an in-service training program and maintain appropriate certification throughout employment.
Job Requirements
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office-related equipment, such as but not limited to a personal computer, calculator, copier, and fax machine. Significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

OTHER REQUIREMENTS
  • Ability to work Tuesday – Saturday at the University Town Center Location.
  • Ability to work the following hours
    • Tuesday – Thursday: 2:00 pm – 10:00 pm
    • Friday – Saturday: 8:30 am – 4:30 pm

  • Ability to communicate effectively in spoken and written standard English.
  • As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
  • A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.

ACCOMMODATIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Prince George’s Community College provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Accommodation determinations are made on a case-by-case basis. If reasonable accommodation is needed, please contact the Equity, Culture, and Talent (ECT) department.
Is Background Check Required? Yes
Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? No
Posting Detail Information

Posting Number PGCC234711/12
Open Date 03/05/2026
Close Date
Open Until Filled Yes
Background Check Statement
Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.
Special Instructions to Applicants
This position offers a comprehensive benefits package, including paid time off, paid holidays, retirement plans, and health and welfare coverage.

Application Status; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Which of the following best describes your level of completed education? (Education details must be included in your application.)
    • Master's Degree or above from an accredited college/university
    • Bachelor's Degree from an accredited college/university
    • Associate's Degree from an accredited college/university
    • One to two years of college credit (30 credit hours is equivalent to one year)
    • Less than 30 credits from an accredited college/university
    • High School Diploma or GED
    • None of the above
  2. * Do you have a valid driver's license with no more than two current points?
    • Yes
    • No
  3. * Do you have at least 6 months of related experience which involves basic clerical/office skills and interaction with the public or required course work/certification?
    • Yes
    • No
  4. * Do you now or in the future require visa sponsorship to continue working in the United States? As required by the 1986 Immigration Act, candidates must present acceptable documentation showing that they are a U.S. Citizen or a resident authorized to work in the U.S.
    • Yes
    • No
  5. * How did you hear about this employment opportunity?
    • HERC
    • HigherEd Jobs
    • Hispanic Outlook
    • Indeed
    • Personal Referral
    • PGCC Website
    • Social Media (LinkedIn, Twitter, Facebook)
    • The Chronicle of Higher Ed
    • The Washington Post
    • Other: Please indicate below
    • Educause
  6. How did you hear about this employment opportunity? If you selected "Other" please indicate source:

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter