Skip to Main Content

Testing Technician (On call)

Please see Special Instructions for more details.

Application Status; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. Communication is immediately sent to the references listed on your application if recommended for hire. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Job Vacancy Announcement

Position Information

Position Title Testing Technician (On call)
Position Type Staff
Department Testing Center
FLSA Non-Exempt
Union/Non Union Non Union
Full Time or Part Time Part Time
Grade 5
Salary Range
Hiring Salary Range $16.30-$17.93/Hourly
Fixed Term/Tenure Track (Faculty Only)
Regular or Temporary Temporary
Job Description Summary
Responsible for performing testing activities in the College’s instructional and placement testing center, providing testing support to students and faculty utilizing the college’s testing facilities.
Minimum Qualifications
EDUCATION AND EXPERIENCE
  • High School diploma, GED, or equivalent.
  • One to two years of experience in customer relations or customer service.
  • Windows proficiency and data entry experience.
Criteria
CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES
  • Provides testing support to students and faculty utilizing the college’s testing facilities.
  • Obtains and maintains proctor certifications as directed
  • Adheres to proctor rules and requirements as detailed by certifying agencies and companies.
  • Administers placement, instructional, and other exams.
  • Communicates with faculty regarding policies and procedures.
  • Communicates testing instructions in a friendly, courteous, and clear manner.
  • Requests and inspects valid identification of students wishing to use the testing center.
  • Utilizes internet and local network software to prepare and print test scores.
  • Utilizes Internet and local network to administer instructional on-line tests.
  • Assists in maintaining appropriate assessment atmosphere.
  • Evaluates student needs and requirements by reviewing test history.
  • Assists students with keyboarding techniques required for testing via computer.
  • Maintains student records.
  • Maintains filing of student exams.
  • Assists with preparation of testing materials.
  • Prepares instructional materials. Processes completed tests.
  • Maintains test security. Ensures academic integrity and reports to any breach of academic integrity.
  • Accepts telephone inquiries and contact with general public.
  • Maintains cordial and cooperative working relationships with college community.
  • Performs other related work as required.

KNOWLEDGE, SKILLS AND ABILITIES
  • Customer service skills; ability to work under pressure
  • Ability to maintain accurate records and files
  • Data entry and/or keyboarding skills
  • Knowledge of Windows software
  • Ability to maintain good judgement.
Job Requirements
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. This position requires significant (up to 90%+ total) stooping, kneeling, crouching, reaching, standing, and walking.

OTHER REQUIREMENTS
  • Ability to communicate effectively in spoken and written standard English.
  • As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
  • A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.


ACCOMMODATIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Prince George’s Community College provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Accommodation determinations are made on a case-by-case basis. If reasonable accommodation is needed, please contact the ECT department
Is Background Check Required? Yes
Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? No
Posting Detail Information

Posting Number PGCC236211/12
Open Date 04/27/2026
Close Date
Open Until Filled Yes
Background Check Statement
Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.
Special Instructions to Applicants
Application Status; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. Communication is immediately sent to the references listed on your application if recommended for hire. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a High School diploma, GED, or equivalent?
    • Yes
    • No
  2. * Do you have at least one year of experience in customer relations or customer service?
    • Yes
    • No
  3. * What are your salary expectations for this position?  Please provide a range, if available. 

    (Open Ended Question)

  4. * Do you now or in the future require visa sponsorship to continue working in the United States? As required by the 1986 Immigration Act, candidates must present acceptable documentation showing that they are a U.S. Citizen or a resident authorized to work in the U.S.
    • Yes
    • No
  5. * How did you hear about this employment opportunity?
    • HERC
    • HigherEd Jobs
    • Hispanic Outlook
    • Indeed
    • Personal Referral
    • PGCC Website
    • Social Media (LinkedIn, Twitter, Facebook)
    • The Chronicle of Higher Ed
    • The Washington Post
    • Other: Please indicate below
    • Educause
  6. How did you hear about this employment opportunity? If you selected "Other" please indicate source:

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Letter of Recommendation 1
  3. Letter of Recommendation 2
  4. Other